Individual Protection

"Only one business was the perfect fit"

"Providers have had to go the extra mile to demonstrate both its credibility and value"

95.4% of claims paid

“Far more attuned to adviser and client requirements”

“The era of 'cheap' data is over”

The biggest threat or the best lesson?

Complaints upheld against lead generator

"For customers it's a difficult discussion at a difficult time"

Defaqto Protection Services Review 2023

Authority received 115 complaints

“No client should be in a position where they aren't offered insurance”

New Swiss Re, Insuring Change report

Would fail to provide fair value