ASA bans further misleading life insurance adverts

Complaints upheld against lead generator

John Brazier
clock • 2 min read

The Advertising Standards Authority (ASA) has upheld complaints against adverts from a life insurance lead generator on the grounds they were misleading due to the nature of the business.

In a ruling published today (22 February), the authority detailed it had investigated five issues relating to three paid-for adverts that appeared on Facebook last year and a website. Within its investigation, the ASA challenged whether the social media ads were misleading as they implied "the advertiser's websites could provide online quotes" and did not "make clear they were a lead generation service." It also challenged whether the adverts were misleading by not making clear the "basis of the stated cover levels, or that the level of over was based on factors including age, health ...

To continue reading this article...

Join COVER for free

  • Unlimited access to real-time news, key trend analysis and industry insights.
  • Stay on top of the latest developments around health and wellbeing, diversity and inclusion and the cost of living crisis.
  • Receive breaking news stories straight to your inbox in the daily newsletter.
  • Members only access to monthly programme 'The COVER Review'
  • Be the first to hear about our CPD accredited events and awards programmes.

Join now

 

Already a Cover member?

Login

More on Individual Protection

Vitality launches healthcare partnership with Boots

Vitality launches healthcare partnership with Boots

Follows rising demand for primary care

Jaskeet Briah
clock 13 March 2026 • 2 min read
NHS waiting list drops to lowest level in three years

NHS waiting list drops to lowest level in three years

Mental health services hit highest level on record

Jaskeet Briah
clock 12 March 2026 • 2 min read
Younger generations more open to paying for advanced added-value services

Younger generations more open to paying for advanced added-value services

Critical Thinking 2026 published

Jaskeet Briah
clock 12 March 2026 • 4 min read