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      Claims and Underwriting Innovation Forum 2021

      COVER Claims and Underwriting Innovation Forum will investigate the most innovative claims and underwriting practices driving the protection and health insurance market forward. It bears repeating; at the heart of every policy is a human being. As technologies advance and digital capabilities expand, it is crucial that the needs of the customer do not get lost along the way. A personal touch must remain at the centre of every interaction an individual has with an insurance company, either directly or through an intermediary. Hence, this journey is about evolution not revolution.28th April, Digital Conference

      • Date: 28 Apr 2021
      • Virtual Conference, Digital Conference
      event logo
      Access to Insurance Webinar: Write it, refer it… don’t ignore it

      Access to insurance has been one of the protection industry’s primary focus points since BIBA introduced the agreement to help make protection insurance more widely available in January last year. While much good work has been done to further the cause, there is still a long way to go before signposting can be considered as a common practise. This webinar, in partnership with Royal London and featuring a cross-section of expert speakers, will examine some of the key elements of protection insurance signposting, including the role of communication between insurers and intermediaries, how industry participants can access the right information to signpost effectively, and the growing recognition of mental health challenges for access to insurance.

      • Date: 05 May 2021
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      Health Insurance Live 2021

      The COVER Health Insurance Live event will examine how the health insurance industry is mobilising for change both during the pandemic and beyond: How have health insurers responded the many challenges brought about by the Covid-19 crisis and what’s next for the market? What opportunities are out there for healthcare intermediaries and how can they make the most out of rising private medical insurance (PMI) demand? As part of this fully interactive digital conference experience, we will also be introducing the Recognising Healthcare Innovation Awards, a new set of awards to commemorate the leading players of the health insurance sector.

      • Date: 30 Jun 2021
      • Digital Conference, Digital Conference
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      COVER Recognising Healthcare Innovation Awards 2021

      COVER is pleased to announce the launch of its first ever healthcare awards. The Recognising Healthcare Innovation Awards celebrate the best the health insurance industry has to offer across personal achievements, new propositions and campaigns, and innovative approaches to healthcare during the ongoing pandemic. Presented in conjunction with the inaugural COVER Health Insurance Live event, the six award categories are now open for submissions and will be reviewed by a panel of industry expert judges, with the winners announced during an online ceremony at the end of the conference.

      • Date: 30 Jun 2021
      • Digital Awards, Digital Awards
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Access to Insurance

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ABI launches mental health training platform for advisers

'It’s our duty to help all vulnerable customers'

  • Adviser / Broking
  • 19 April 2021
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COVER Access to Insurance webinar: Register for 5 May

In association with Royal London

  • Insurer
  • 07 April 2021
Alan Knowles: Impaired Lives, or The Broken Phrase
Alan Knowles: Impaired Lives, or The Broken Phrase

'Positive change today will help us build a better tomorrow'

  • Individual Protection
  • 22 March 2021
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Insurers sign up for Explaining Underwriting Decisions agreement

19 firms

  • Underwriting
  • 01 March 2021
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BIBA promotes Access to Insurance signposting

Core component of 2021 manifesto

  • Regulation
  • 10 February 2021
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Alan Knowles: A year to forget?

COVER Podcast #11

  • Adviser / Broking
  • 10 December 2020
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Where next for our Access to Insurance 'Sign up to Signposting' campaign?

2021: The next step

  • TCF
  • 03 December 2020
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Financial Services Forum: Protection in a post-pandemic era

Watch the full webinar

  • Marketing
  • 20 November 2020
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Underwriting post-Covid: What about a pandemic exclusion?

‘Why not introduce an element of common sense?’

  • Underwriting
  • 17 November 2020
Industry encouraged to achieve Communication Access UK standards
Industry encouraged to achieve Communication Access UK standards

New disability symbol

  • TCF
  • 12 November 2020
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'Yes and no': Are Covid underwriting changes reasonable?

COVER survey results revealed today

  • Underwriting
  • 22 September 2020
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Protection advisers! Tell us your views on Covid-19 underwriting changes

Impact of Covid-19 on access to insurance survey

  • Underwriting
  • 13 August 2020
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BIBA forms Access to Insurance Committee

Chaired by Caroline Barr

  • Regulation
  • 04 August 2020
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Industry must improve treatment of people with mental illness - Mental Health UK

‘Affording protection: mental health and insurance’ report

  • Underwriting
  • 31 July 2020
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Access all areas: All roads lead to signposting

COVER editor Adam Saville takes an in-depth look at the recent access to insurance signposting agreement. How is it being done and where is it needed most?

  • Individual Protection
  • 08 July 2020
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Choozi commits to signposting agreement

NFS joins 26 signatories

  • Individual Protection
  • 17 June 2020
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Sarah Murphy: Signposting and access to insurance

For vulnerable customers

  • Individual Protection
  • 18 May 2020
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Kathryn Knowles: One step forward, two steps back?

‘We could be failing people, when they need us most’

  • Individual Protection
  • 03 April 2020
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Andrew Wibberley: Insurance Street in the time of COVID-19

'We need to fight to keep business now'

  • Underwriting
  • 02 April 2020
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Sourcing life insurance for people with heart conditions

At the end of National Heart Month

  • Adviser / Broking
  • 28 February 2020
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Johnny Timpson: Unlocking protection access for the many

Signposting agreement is a 'catalyst for change'

  • Regulation
  • 05 February 2020
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FCA issues mandatory travel insurance signposting

Industry response

  • Regulation
  • 05 February 2020
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Seventh protection provider signs signposting agreement

Holloway Friendly joins

  • Regulation
  • 27 January 2020
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Adam Saville: The meaning of life (insurance)

‘Without purpose, our industry lacks meaning’

  • Individual Protection
  • 19 December 2019
12

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Jeff Woods appointed as L&G head of intermediary development
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Canada Life names Lindsey Rix UK chief executive
Swiss Re: Group risk grows 3.6% during pandemic year
Swiss Re: Group risk grows 3.6% during pandemic year
Amanda Kerr: Focus on the here and now to protect clients' future health
Amanda Kerr: Focus on the here and now to protect clients' future health
Covid dominates The Exeter's IP pay outs in 2020
Covid dominates The Exeter's IP pay outs in 2020
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