Individual Protection

Regulator calls out inadequate response to Policy Statement 21/5

Becomes chief executive on 9 September

Helping your customers navigate the hardest times

Updated cover relaunched

Signposted to RedArc for support

For up to six months

1.8 million at start of July

“They were trying to sell an Income Protection policy to me without even checking what my occupation, earnings, or health was.”

Simplification of advice process

“A client’s natural reaction will be to see that their premiums are higher than first agreed”