‘Step in the right direction’
‘Over the past four years the playing field has changed’
Importance of advice & full disclosure
Following January 2020 changes
‘Connecting the dots’
She was paralysed for well over six months
'How would you cope if your partner contracted an illness?'
Second round of changes for 2020
‘Flexible Protection Plan’ revamped
Percentage stats for each provider
On individual families
‘Seeing the wood for the trees’
The importance of getting it right
UK under lockdown
‘There’s more to protecting clients than choosing the cheapest policies’
My battle with throat cancer
'Limited impact to the quality index'
‘Truly innovative conditions’
'A timely enhancement'
'A worthwhile upgrade'
What is normal?
According to gender and different ages
'Advisers... don't be lazy'