COVER events

COVER invites you to Health Insurance Uncovered, a morning of interviews, discovery, and investigation. Join us from the COVER studio as we deep dive into the issues around health and private medical insurance and how this sector needs to ignite change and become customer-centric.

We will gather industry experts and providers that can share best practice, unveil the mishaps on the way to innovation and ask the questions: who is our customer, and what do they want? Does PMI remain a luxury, or can this become an affordable but necessary expense? Are value-added services going to engage our members, or overstep the mark? Be involved in the conversation as COVER lifts the curtain on the behind the scenes of the health insurance industry, and discover how this sector should be engaging its members, empowering the workforce, and provide a customer-centric ethos.

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COVER is pleased to announce the return of its dedicated healthcare awards programme for 2022. The Healthcare Innovation Awards is our chance to celebrate the best the health insurance industry has to offer across personal achievements, new propositions and campaigns, and innovative approaches to wellbeing as the Covid-19 pandemic continues to shape the provision of health insurance and services.

With Covid-19 now in its third year, health insurance and related healthcare services are now focused squarely on preventative wellbeing support, developing invaluable resources that showcase both the industry’s ambitions to create new pathways and improve existing options for policyholders new and old.

Presented in conjunction with the COVER Health Insurance Uncovered event, the awards programme has been expanded for 2022 to include a greater focus on individual and workplace wellbeing and the international health insurance space.

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COVER is delighted to again host the Customer Care Awards for 2022. At the heart of every protection and health insurance policy is a human being; these awards celebrate excellent customer service offered by providers operating within the life, protection and health insurance space.

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