COVER events

The COVER Women in Protection and Health Awards 2025, in association with Women in Protection Network, is our opportunity to recognise the women and organisations that are raising the bar for the value chain across the protection and health industry.

On the heels of this change, COVER aims to recognise the women spearheading the charge and providing leadership, to providers and advisers alike, during this industry-shift. Who are the women making change happen? Who is responding to market shifts? Who is expanding the customer-base and serving new consumers? These are the questions we aim to answer.

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The Customer Care Conference, evolving from the Claims and Underwriting Forum, is the first industry event to focus exclusively on customer care and outcomes. It brings together the protection and health value chain to explore how we can enhance connections with clients and create better consumer outcomes.

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COVER is delighted to again host the Customer Care Awards for 2025. At the heart of every protection and health insurance policy is a human being; these awards celebrate excellent customer service offered by providers operating within the life, protection and health insurance space.

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