Scottish Widows pays out £219m in 2025

Nearly 11,000 claimants

Cameron Roberts
clock • 2 min read

Insurer, Scottish Widows has released its claims statistics for 2025, showing it paid out £219 million in life and critical illness (CIC) claims in 2025.

The provider paid out to nearly 11,000 customers over the year, with £23m paid out to customers under the age of 40. The figures represent a slight downturn from its 2024 figures. In those 12 months the insurer paid out £236.6m to 11,500 customers. David Russell, claims strategy manager, Scottish Widows, said: "People rely on protection to be there when it matters most, often at some of life's most difficult moments. "Paying 99% of life and critical illness claims shows how seriously we take that responsibility, helping to ease financial pressure when families need clarity and supp...

To continue reading this article...

Join COVER for free

  • Unlimited access to real-time news, key trend analysis and industry insights.
  • Stay on top of the latest developments around health and wellbeing, diversity and inclusion and the cost of living crisis.
  • Receive breaking news stories straight to your inbox in the daily newsletter.
  • Members only access to monthly programme 'The COVER Review'
  • Be the first to hear about our CPD accredited events and awards programmes.

Join now

 

Already a Cover member?

Login

More on Insurer

Aviva updates high value protection proposition

Aviva updates high value protection proposition

Rising demand for IHT planning

Cameron Roberts
clock 24 August 2026 • 2 min read
Partner Insight: Four ways protection is changing – and why it matters for mortgage advisers

Partner Insight: Four ways protection is changing – and why it matters for mortgage advisers

New claims data highlights how protection needs to evolve – from how illness is covered to how clients engage. For mortgage advisers, these shifts are becoming central to delivering meaningful protection alongside lending writes Justin Garbutt

Justin Garbutt, Director of IFA Distribution at Vitality
clock 19 August 2026 • 4 min read
UK households unprepared for financial setbacks: Royal London

UK households unprepared for financial setbacks: Royal London

Nation ‘economically exposed’

Cameron Roberts
clock 17 August 2026 • 2 min read