Individual Protection
Protect Line to implement AI technology to identify vulnerable customers
Emotion-detection speech analytics
SunLife pays out £88.75m during pandemic
Record number of claims paid
Angela Davidson named head of protection for Mortgage Intelligence
She brings 30 years of experience
MoneySuperMarket uses online calculator to bust life insurance myths
COVER scored 100%!
Smokers most likely to cancel life insurance
Cancellation data of 10,822 people
Royal London launches protection menu adviser tool
Side-by-side comparison
Added value services: Should we be asking some tough questions?
'The proof is in the pudding'
MSS becomes 'first to offer' remote blood pressure readings
Added for a small additional fee per case
The Exeter: HealthWise usage more than doubled in 2020
Last year saw a 112% year on year increase
Millions worried about medical treatment access
Nearly seven million UK adults
Rose St Louis named protection director for Lloyds Banking Group
Gary Burchett is retiring later this year
Protection: A review of 2020
The year that wasn't
MetLife pays 92% of individual protection claims
Just over 14,000 individual claims
LSL Property Services acquires Direct Life majority stake
Sixty percent stake
Stop the rot! Exposing the darker side of protection distribution
COVER Podcast #12
Majority of young couples face income shock
Nearly two in three
Zurich speeds up underwriting process
‘Great innovation’
Fifty Openwork advisers enroll for LIBF Certificate in Protection
Launched last September
Omnia Protect takes over Lifecover.com
In partnership with Auxilium
ActiveQuote develops 'revolutionary' sales process
Alongside Cardiff University
Guardian hires Jeremy Gibson as CFO
Brings over 25 years’ experience
Over half of households worse off financially due to Covid
Study by Lowell shows
Partners& appoints head of business protection
To embed people risks into business insurance offering
Katya Maclean: Critical thinking
'We've been bold and brave in our proposition design'