Advice gap widens as advisers urged to do 'a better marketing job'

Lack of education on financial advisory is main perpetuator for the advice gap

Sahar Nazir
clock • 1 min read

The number of consumers seeking financial advice dropped by 42% towards the end of May and early June 2023, according to Boring Money.

The firm's ‘Future of Advice' report for 2021 looked at data from 3,000 national representative adults  and 1,000 advised adults. Founder Holly Mackay told COVER's sister title, Professional Adviser, that advice firms need to "do a better marketing job" in order to find ways to attract clients. "There is a lack of guidance in the sector, and clients are struggling to trust financial advisers due to a lack of education," she said. "We have seen a decline in the number of people saying they would turn to a financial adviser for advice - this has fallen from 52% in 2021 to 42% in 2023...

To continue reading this article...

Join COVER for free

  • Unlimited access to real-time news, key trend analysis and industry insights.
  • Stay on top of the latest developments around health and wellbeing, diversity and inclusion and the cost of living crisis.
  • Receive breaking news stories straight to your inbox in the daily newsletter.
  • Members only access to monthly programme 'The COVER Review'
  • Be the first to hear about our CPD accredited events and awards programmes.

Join now

 

Already a Cover member?

Login

More on Adviser / Broking

Single-insurer models present challenge for insuring real lives: LifeSearch

Single-insurer models present challenge for insuring real lives: LifeSearch

Consumers need products tailored to health or personal circumstances

Cameron Roberts
clock 25 June 2026 • 2 min read
COVER Customer Care Conference 2026: One week to register

COVER Customer Care Conference 2026: One week to register

1 July 2026 - Marriott Grosvenor Square, London

COVER
clock 24 June 2026 • 1 min read
Marsh appoints workplace healthcare consulting leader for MMB

Marsh appoints workplace healthcare consulting leader for MMB

Expanding presence in health and social care

Jaskeet Briah
clock 12 June 2026 • 1 min read