Cirencester Friendly pays 94% of 2014 claims

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Cirencester Friendly paid £3.3m in sick pay benefit for its income protection customers in 2014, with 94% of eligible claims paid.

In total 784 claims were made to Cirencester Friendly, of which 97.8% were eligible for consideration, of the 767 left, 720 were paid.

Overall, 92% of all submitted claims were paid.

The most common reason for a claim was accident or injury, which accounted for 27% of applications.

Reasons claims were rejected included inability to provide proof of earnings or medical evidence and no loss of earnings resulting from the injury or illness.

Other reasons for rejected claims included non-disclosure and the contract being in arrears.

Reasons for not being eligible to claim included claiming before the end of the deferred period, claiming for an excluded medical condition and claiming before the end of the initial waiting period.

Paul Hudson CEO at Cirencester Friendly said: "We are committed to supporting our members when they need us most. That is why I am pleased to, once again, be able to report such positive claims statistics.

"In 2015, we celebrate our 125th anniversary and we will continue to support advisers and underscore how important income protection is for their clients.

"This is perhaps best illustrated by the fact that the most common reason for claiming, both in 2014 and in previous years, was accident or injury.

"I would encourage all advisers to ensure that their clients are well informed and properly prepared for an inability to work through sickness or ill-health."

 

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