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      Claims and Underwriting Innovation Forum 2021

      COVER Claims and Underwriting Innovation Forum will investigate the most innovative claims and underwriting practices driving the protection and health insurance market forward. It bears repeating; at the heart of every policy is a human being. As technologies advance and digital capabilities expand, it is crucial that the needs of the customer do not get lost along the way. A personal touch must remain at the centre of every interaction an individual has with an insurance company, either directly or through an intermediary. Hence, this journey is about evolution not revolution.28th April, Digital Conference

      • Date: 28 Apr 2021
      • Virtual Conference, Digital Conference
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      Access to Insurance Webinar: Write it, refer it… don’t ignore it

      Access to insurance has been one of the protection industry’s primary focus points since BIBA introduced the agreement to help make protection insurance more widely available in January last year. While much good work has been done to further the cause, there is still a long way to go before signposting can be considered as a common practise. This webinar, in partnership with Royal London and featuring a cross-section of expert speakers, will examine some of the key elements of protection insurance signposting, including the role of communication between insurers and intermediaries, how industry participants can access the right information to signpost effectively, and the growing recognition of mental health challenges for access to insurance.

      • Date: 05 May 2021
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      Health Insurance Live 2021

      The COVER Health Insurance Live event will examine how the health insurance industry is mobilising for change both during the pandemic and beyond: How have health insurers responded the many challenges brought about by the Covid-19 crisis and what’s next for the market? What opportunities are out there for healthcare intermediaries and how can they make the most out of rising private medical insurance (PMI) demand? As part of this fully interactive digital conference experience, we will also be introducing the Recognising Healthcare Innovation Awards, a new set of awards to commemorate the leading players of the health insurance sector.

      • Date: 30 Jun 2021
      • Digital Conference, Digital Conference
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      COVER Recognising Healthcare Innovation Awards 2021

      COVER is pleased to announce the launch of its first ever healthcare awards. The Recognising Healthcare Innovation Awards celebrate the best the health insurance industry has to offer across personal achievements, new propositions and campaigns, and innovative approaches to healthcare during the ongoing pandemic. Presented in conjunction with the inaugural COVER Health Insurance Live event, the six award categories are now open for submissions and will be reviewed by a panel of industry expert judges, with the winners announced during an online ceremony at the end of the conference.

      • Date: 30 Jun 2021
      • Digital Awards, Digital Awards
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Thomas Smith

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Articles by Thomas Smith

iPipeline adds business protection and WoL

IPipeline has launched the next version of its quote tool, SolutionBuilder with coverage of business protection and whole of life (WoL) cover added.

  • Whole of Life
  • 29 October 2015
Best foot forward for IPT hike

Nick Jeal looks at how the private medical insurance industry can turn the Insurance Premium Tax (IPT) hike into an opportunity.

  • PMI
  • 28 October 2015
Greatest impact of EIS is on mental health - report

Mental health conditions see the greatest impact on the reduction of employee absence from the use of early intervention services (EIS) a report for Unum has found.

  • Income Protection
  • 28 October 2015
Seven Families gears up for #ForAllTheCarers action day

The Seven Families campaign is preparing for its #ForAllTheCarers action day with support from firms in the protection industry.

  • Income Protection
  • 28 October 2015
Late cancer diagnosis variations lowering survival chances - Cancer Research UK

Regional differences between diagnosing cancers at late and early stages mean that 20,000 people could have a better chance of survival if all regions reached the level of the best.

  • Critical Illness
  • 28 October 2015
SunLife announces CI changes

SunLife has announced changes to its critical illness cover in line with the ABI's updated best practice.

  • Critical Illness
  • 27 October 2015
Optimal offers Simple Group Life policy

Optimal has launched a a group life policy for small businesses, underwritten in conjunction with Holloway Friendly, supported by a master trust, called Simple Group Life.

  • Service
  • 27 October 2015
Canada Life offers day one mental health interventions

Canada Life Group Insurance has launched a day one early intervention service (EIS) for employee absences caused by mental health issues for group income protection clients.

  • Income Protection
  • 26 October 2015
Seven Families to hold #ForAllTheCarers action day

Seven Families will hold a social media based action day on 29 October 2015, to raise awareness of the financial impact of long term ill health.

  • Income Protection
  • 23 October 2015
Amii summit speakers selected

The Association of Medical Insurers and Intermediaries (AMII) has unveiled the speakers for its Health & Wellbeing Summit to be held 16 November at the Royal College of Physicians.

  • PMI
  • 22 October 2015
Warning of 'destructive vicious circle' in health and social care

The health and social care system is under severe stress, due to a lack of high quality social care which saps the resilience of NHS services and patients, Age UK has warned in a new report.

  • Long Term Care
  • 22 October 2015
Webline adds second Cirencester Friendly IP policy

Webline has added Cirencester Friendly's My Earnings Insurance to its portal, joining the society's other income protection (IP) product, Income Assured Plus.

  • Income Protection
  • 22 October 2015
Nearly three quarters of insurers offer life cover to HIV positive people

Nearly three quarters (72%) of life insurers are now offering HIV positive people some form of life assurance, a survey for Unusual Risks has found.

  • Whole of Life
  • 21 October 2015
Allianz Worldwide Care IPMI claims by app overtake postal claims

Allianz Worldwide Care has revealed that in the first year of its MyHealth app being available for international private medical insurance (IPMI) policyholders, more claims were made by app than by post.

  • International PMI
  • 15 October 2015
CQC warning about patient safety and hospital problems

The Care Quality Commission (CQC) has published its first national assessment of health and adult social care services, warning there is poor care being provided by some.

  • PMI
  • 15 October 2015
Introductory discount in Singapore from Now Health

Now Health International and Tenet Sompo Insurance have announced a 15% introductory discount for new members until 31 December 2015.

  • International PMI
  • 14 October 2015
Wesleyan appoints new chief customer and strategy officer

Wesleyan has made Vicki Wentworth its new chief customer and strategy officer, a new executive management position reporting to the group chief executive.

  • Income Protection
  • 14 October 2015
Bowel cancer can be divided into 'four distinct diseases' - study

Bowel cancer cases can be divided into 'four distinct diseases' with some more aggressive and with higher fatality rates than others, a study has found.

  • Critical Illness
  • 14 October 2015
Golden Charter targets intermediaries with new hire

Golden Charter has appointed Mark Bell-Langford as senior development manager at Golden Charter to establish new long term partnerships with intermediaries.

  • Whole of Life
  • 13 October 2015
New chairman for CS Healthcare as CEO exits

CS Healthcare has hired Andrew Johnston as its new chairman while Mark Rothery, CEO, will leave in the New Year.

  • PMI
  • 13 October 2015
'Funeral Poverty' up as funeral costs increase

The cost of a funeral has risen 3%, increasing the shortfall between average provision made by the deceased and the cost of the funeral to £2,449, the annual Cost of Dying report has found.

  • Whole of Life
  • 12 October 2015
Exeter Family Friendly to rebrand

Exeter Family Friendly will be rebranded as The Exeter from Monday 5th October 2015.

  • Income Protection
  • 01 October 2015
Healthcare apps data and quality warning following study

A report looking at health apps, for diabetes, asthma and the NHS' health apps library, has found problems with all of them.

  • Technology
  • 30 September 2015
L&G Early Warning System leads to payments of £23.4m in 2015

Legal & General's (L&G) Early Warning System has led to pay outs of £23.4m in 2015 so far, with £125.3m of pay outs since it began in 2010.

  • Adviser / Broking
  • 30 September 2015
Four in ten female CI claims for breast cancer

Breast cancer is the was the common cause of female Critical Illness (CI) claims from Aviva and Friends Life, accounting for 44% of all claims by females in 2014, the insurer has revealed.

  • Critical Illness
  • 30 September 2015
AXA PPP healthcare rolls out video GP service

AXA PPP healthcare has rolled out a video GP service for large corporates, called [email protected], provided by Doctor Care anywhere.

  • Group PMI
  • 30 September 2015
REVEALED: Jobs with highest 'heart age'

The careers with the highest 'heart age', which calculates how old a person's heart is compared to their actual age, have been revealed by research by Bupa to coincide with World Heart Day.

  • Employee Benefits
  • 29 September 2015
Insurers launch 'Income Protection Matters' campaign

Aviva and Friends Life have launched a campaign to promote income protection called 'Income Protection Matters'.

  • Income Protection
  • 28 September 2015
Westfield Health launches health and wellbeing toolkit

Westfield Health has launched a health and wellbeing toolkit for HR managers.

  • Technology
  • 28 September 2015
Now Health launches app

Now Health International has launched a mobile app for IOS, android will follow, with functions including finding a medical provider and submitting reimbursement claims.

  • International PMI
  • 28 September 2015
Less than 1 week to go: Cover Summit and Awards 2015

The Cover Protection and Health Summit 2015 will be held Thursday 1st October 2015 at the Victoria Park Plaza, London.

  • Adviser / Broking
  • 25 September 2015
Aon warns on employee benefits segmentation

Generational segmentation in employee benefits is too simplistic and not necessarily meeting employers' and employees needs, analysis from Martha How for Aon Employee Benefits has found.

  • Employee Benefits
  • 23 September 2015
Now Health launches in Indonesia

Now Health International has announced the opening of their new operation in Indonesia.

  • International PMI
  • 22 September 2015
NHS Health Checks 'waste £450m' a year - report

The NHS Health Check programme is spending up to £450,000 per death avoided, which could be better spent, a report from the London School of Economics and University of Liverpool has said.

  • PMI
  • 22 September 2015
AIG launches new IPMI policy

AIG has launched a new International Private Medical Insurance (IPMI) product, called Expatriate Care, for companies with five employees or more, with previous medical history disregarded.

  • International PMI
  • 21 September 2015
Less than half of mortgage holders have life cover

Less than half (48%) of homeowners have a policy and four in five renting households do not have life insurance, and research by Aviva has found.

  • Term Assurance
  • 21 September 2015
LV= reveals details of business protection range

LV= has revealed the details of its business protection range as it launches the key person, shareholder and partnership insurance, as well as loan protection.

  • Business
  • 21 September 2015
BMI Healthcare to offer oncology e-prescribing

BMI Healthcare is to offer e-prescribing for its oncology patients, with rollout over the next 12 months, paving the way for it to be rolled to other specialities.

  • PMI
  • 18 September 2015
Now Health adds no claims bonus to IPMI in Singapore

Now Health International and Tenet Sompo will offer a no claims bonus to their members in Singapore.

  • International PMI
  • 17 September 2015
Profits up and new business down for Vitality

Vitality has seen a 16% rise in profits to £42.8m for its life and health insurance businesses, while combined new business sales declined 2% to £105m in the 12 months to June 2015.

  • PMI
  • 17 September 2015
Bupa launches healthcare app

Bupa UK has partnered with Babylon to provide a healthcare app offering bookings for video GP consultations, as well as the ability to organise referrals.

  • Group PMI
  • 16 September 2015
Bright Grey upgrades critical illness cover

Bright Grey, part of the Royal London Group has upgraded its critical illness cover (CI), alongside incorporating the ABI's statement of best practice for CI.

  • Critical Illness
  • 15 September 2015
Aegon to leave ABI

Aegon will leave the Association of British Insurers at the end of the year, the insurer has announced.

  • Insurer
  • 15 September 2015
Pink to host conferences for ARs

Pink Network has launched a series of business conferences for its appointed representatives (ARs).

  • Adviser / Broking
  • 15 September 2015
JLT Speciality CEO to step down

John Lloyd, CEO of JLT Specialty, will step down at the end of 2015, although he will remain with the group, it has been announced.

  • Adviser / Broking
  • 14 September 2015
Cirencester Friendly offers RedArc services to policyholders

Cirencester Friendly has partnered with RedArc to offer ‘Friendly Voice', a telephone help and support service to policyholders.

  • Income Protection
  • 14 September 2015
Premier League injury pay costing £123m a season

Premier League football clubs pay £123m per season in wages to injured players, JLT Speciality has calculated, with Manchester United paying the most.

  • Employee Benefits
  • 14 September 2015
UK workforce 'optimistic' about long term sickness

Half of UK workers believe they have a less than one in ten chance of being unable to work through disability, a survey for Zurich has found.

  • Income Protection
  • 14 September 2015
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