Customer Care Awards Our COVER Customer Care Awards return for 2020. Serving as a sister to October's industry-wide COVER Excellence Awards, which focus mainly on product development and overall quality, the Customer Care Awards provide a chance to represent the ‘unsung' heroes working across our industry. Date: 15 Jul 2020 London
Deskflix Season 2: MENTAL HEALTH Wednesday 22 July, 11am – 12.15pmOur next Deskflix season, in association with Legal & General, will shine a light on the evolving mental health landscape following the COVID-19 outbreak and the challenges faced by employers post-lockdown. Live and direct, group risk and workplace wellbeing experts will debate how employee support schemes are adapting to the changing needs of the modern workforce throughout the pandemic and beyond. Date: 22 Jul 2020
Claims & Underwriting Forum Join us at the COVER Claims & Underwriting Forum to explore how the protection and health sector can continue to enhance industry practices to improve the customer experience, as insurers increasingly expand the care and support services available to policyholders before, during and after a claim. What is the future of life and health insurance? In a nutshell, it’s prevention, personalisation and innovation. Date: 02 Oct 2020 London - TBC, London
COVER Excellence Awards The COVER Excellence Awards celebrate the leading firms and intermediaries within the protection, life and health insurance space. Spanning advice firms and providers across 27 different categories this year, there are three new awards for 2020. The Best Business Protection award will shine a light on the most outstanding cover options for shareholders and key personnel, while Best Protection Platform is open to both insurers and third party administrators. Plus, the COVER Proud to Protect award, in association with Aviva, will celebrate the achievements of an adviser who has gone above and beyond for a client. Date: 10 Nov 2020
