British Friendly claimant
Two new partnerships and upgrades
According to Care Quality Commission
Annual average of 96.2% since 2005
Claims process also enhanced
Human interest story published yesterday
He leaves the post in May
Value-added services are available to partners/spouses, parents and children of members - not just policyholders
Legal for Life service part of mutual benefits policy now available to families of members
Offers from The Tilsun Group now included following member feedback
The official eBook for this year's COVER Customer Care Awards is available now to download
Recovery Support Benefit paid to members as part of income protection Mutual Benefits programme
Claims paid on average 28 days earlier and faster using DocuSign e-forms
Bedford-based mutual society chooses Disability Rights UK as its charity partner for 2018
British Friendly has added three new elements to its Mutual Benefits in the shape of 'health MOTs' at no extra cost, power of attorney at no extra cost and discounted travel insurance.
British Friendly has added Bereavement Benefits to its discretionary Mutual Benefits programme, which is core to its income protection proposition.
British Friendly has launched an app that gives members access to the free healthcare services available through the Mutual Benefits programme.
British Friendly has introduced a new benefit and rewards programme for both new and existing members.
British Friendly's distribution and marketing director Iain Clark has been announced as the friendly society's new CEO, subject to regulatory approval, COVER can exclusively reveal.
British Friendly's Iain Clark discusses what makes a successful rebrand and how British Friendly repositioned themselves this year.
The Board of British Friendly has announced that CEO Mark Myers will be standing down in 2017 after nearly seven years in the role.
British Friendly has hired Nick Telfer, previously of Vitality and Defaqto, in the newly created role of head of product and propositions.
British Friendly has launched an ‘auto acceptance' system for income protection (IP) meaning that clients can receive immediate acceptance.
British Friendly has become the first insurer to publish a decade of claims statistic as it revealed that it paid 96.7% of all income protection claims since 2006.