British Friendly

“That's make or break for many customers”

“That's not the kind of flexibility in this day and age that we should be offering”

Total membership hits 26

Including mental health, physiotherapy and virtual GP appointments

Claim assessment times is new measure for 2024

90% of new claims paid

Covers 18 specific bone fractures

Championing protection and health insurance for 25 years

"The industry’s innovation will be called upon once more over the coming months"

British Friendly has partnered with web-based solution Product Governor, incorporating its processes into the provider's protection services.