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British Friendly

AFM members pay out £91.5m in IP claims in 2024

Insurer

AFM members pay out £91.5m in IP claims in 2024

Pay out rate of 94.1%

clock 06 May 2025 • 2 min read
The COVER Review: Claims and underwriting, NIC and health checks

Individual Protection

The COVER Review: Claims and underwriting, NIC and health checks

Week commencing 31 March

clock 04 April 2025 • 1 min read
British Friendly pays out £5 million in 2024

Individual Protection

British Friendly pays out £5 million in 2024

86% of all IP claims paid

clock 03 April 2025 • 2 min read
IPTF publish Profile of an IP Customer report

Income Protection

IPTF publish Profile of an IP Customer report

IPTF, COVER and Iress collaboration

clock 21 January 2025 • 2 min read
New health and wellbeing app for British Friendly

Insurer

New health and wellbeing app for British Friendly

Mutual benefits programme

clock 13 December 2024 • 1 min read
British Friendly launches children's CIC option

Individual Protection

British Friendly launches children's CIC option

No survival period required after diagnosis

clock 07 June 2024 • 2 min read
PDG names eligible 2024 Claims Charter signatories

Insurer

PDG names eligible 2024 Claims Charter signatories

Signatories drop to seven due to claims turnaround times

clock 01 May 2024 • 4 min read
British Friendly pays out £5m in IP claims

Income Protection

British Friendly pays out £5m in IP claims

Provider pays out 89% of new IP claims in 2023

clock 11 March 2024 • 1 min read
Income protection: BMI is an "absolute nightmare"

Income Protection

Income protection: BMI is an "absolute nightmare"

“That's make or break for many customers”

clock 05 March 2024 • 4 min read
Bumpy road for income protection

Income Protection

Bumpy road for income protection

“That's not the kind of flexibility in this day and age that we should be offering”

clock 28 February 2024 • 5 min read
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