Provider pays out 89% of new IP claims in 2023
“That's make or break for many customers”
“That's not the kind of flexibility in this day and age that we should be offering”
Including mental health, physiotherapy and virtual GP appointments
Claim assessment times is new measure for 2024
90% of new claims paid
Championing protection and health insurance for 25 years
"The industry’s innovation will be called upon once more over the coming months"