British Friendly pays out £5 million in 2024

86% of all IP claims paid

Jaskeet Briah
clock • 2 min read

British Friendly paid out more than £5 million across income protection (IP), discretionary BF Care claims and fracture cover claims in 2024.

Overall, 86% of all IP claims were paid in 2024, with 1,023 new claims accepted by the provider. Specifically, 74% of claimants were male and 26% were female. The year prior, British Friendly paid 89% of its new IP claims, distributing just under £5m to its members. Pointing to misrepresentation as a large reason for this change, British Friendly told COVER that it has seen an increase in its "other" categories. Specifically, there was a rise in declines for no loss of income (9% in 2024 vs 3% in 2023), not in employment (5% in 2024 vs 0% 2023) and late notified claims (4% in 2024 vs ...

To continue reading this article...

Join COVER for free

  • Unlimited access to real-time news, key trend analysis and industry insights.
  • Stay on top of the latest developments around health and wellbeing, diversity and inclusion and the cost of living crisis.
  • Receive breaking news stories straight to your inbox in the daily newsletter.
  • Members only access to monthly programme 'The COVER Review'
  • Be the first to hear about our CPD accredited events and awards programmes.

Join now

 

Already a Cover member?

Login

More on Individual Protection

Customers reconnected to £3.2m of lost protection cover

Customers reconnected to £3.2m of lost protection cover

Forms part of Billions 4 Millions initiative

Jaskeet Briah
clock 25 August 2026 • 2 min read
Eleos embeds protection offering into Homebox for renters

Eleos embeds protection offering into Homebox for renters

Renters and home movers to access advice

Jaskeet Briah
clock 21 August 2026 • 2 min read
Fifth of adults without a long-term financial plan

Fifth of adults without a long-term financial plan

Scottish Friendly research

Jaskeet Briah
clock 11 August 2026 • 2 min read