Healthcode has launched an initiative to optimise electronic billing for insured patients, and appointed Sam Hobbes to lead the programme.
Healthcode clears over 200,000 e-bills each month from hospital providers, and approximately 90% of the UK's insured hospital bills.
Hobbes' new role will see her work to resolve difficulties with e-billing, with initiatives including staff training and system changes, working with hospital providers at group and local level.
One the aims of the programme is to improve the proportion of submitted e-bills which are complete, correct and can be validated first time.
Hobbes' will also report back to the development team at Healthcode to enhance the e-billing service.
She said: "Simple errors and omissions can cause bills to be rejected and lead to frustrating delays.
"In many cases these difficulties can be resolved very quickly so I'm delighted to have this chance to work with so many great hospitals to help them ensure e-billing works smoothly in practice and maximise the efficiency benefits."
Peter Connor, managing director of Healthcode, said: "The main PMIs [Private Medical Insurers] expect to receive bills electronically.
"However, this should be in the business interests of providers too because this method is so much quicker and more secure, as well as being the hallmark of a modern, efficient business.
"The launch of Healthcode's hospital billing initiative, alongside our recently published guidelines and bill templates, demonstrates our commitment to progress in this important area."
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