Ellipse announces system changes following adviser feedback

clock

Ellipse has announced changes to its online services, including a simplification of travel requirements when getting online quotes.

The change means that only a small list of high risk countries will now be asked about so advisers have to gather less information and increase the number of schemes Ellipse can provide.

Data refreshing has also undergone changes so that rather than reconciling data annually, small schemes will be updated regularly, usually once a quarter.

The process is faster and can be done by the adviser or client, and there is a re-designed system to make the process clearer for first time users.

Data can be updated on screen as well as by uploading a spreadsheet for all schemes, allowing faster changes to membership data.

Tim Creamer, chief operations officer at Ellipse, said "Advisers told us our travel requirement disclosures were a bit fussy and confusing.

"We have now reduced these to disclose on a short list of clearly dangerous countries."

Creamer added: "This frees advisers from routine administration. 65% of our policies self-service data on line. 

"We now have proof that this method frees advisers to find clients and earn from consulting."

Further Reading:

Ellipse announces latest ‘You quote we donate' charities

Group risk rehab returns 1,500 to work early

Group risk covers 1.25m more people - Swiss Re report

More on Insurer

LifeSearch Protection Awards 2024: Winners revealed

LifeSearch Protection Awards 2024: Winners revealed

21st awards ceremony

COVER
clock 17 April 2024 • 2 min read
L&C Mortgages appoints new CEO

L&C Mortgages appoints new CEO

Mark Harrington appointed

Cameron Roberts
clock 17 April 2024 • 1 min read
Customer Care Awards 2024: shortlist announced

Customer Care Awards 2024: shortlist announced

Rewarding provider excellence

COVER
clock 17 April 2024 • 2 min read

Highlights

COVER Survey: Advisers damning of protection insurer service levels

COVER Survey: Advisers damning of protection insurer service levels

"It takes longer than ever to get underwriting terms"

John Brazier
clock 12 October 2023 • 5 min read
Online reviews trump price for young people selecting life and health cover

Online reviews trump price for young people selecting life and health cover

According to latest ReMark report

John Brazier
clock 11 October 2023 • 2 min read
ABI members with staff neurodiversity policy nearly doubles

ABI members with staff neurodiversity policy nearly doubles

Women within executive teams have grown to 32%

Jaskeet Briah
clock 10 October 2023 • 3 min read