Most patients 'happy' with their doctors - research

clock • 1 min read

Over 98% of patients are satisfied with the overall experience provided by their doctor, an analysis of doctors' appraisals has found.

Confidence in their doctor was felt by 99% of patients, the analysis of 50,000 patients' feedback by Equiniti 360 clinical found.

Of those whose feedback was analysed, 97% thought they were involved as much as they wanted to be in decisions about their care and treatment.

Meanwhile 96% felt that by the end of their consultation they were better able to understand and or manage their condition or care.

The majority (99%) said that doctors were polite, considerate and listened to them and a further 99% thought their doctor gave them enough opportunity to answer questions.

The findings come as providers of private medical insurance introduce online GP services, with Health Shield and Vitality both announcing their own services.

The analysis also found that 98% said their doctor answered all the questions they posed.

Jo Parker-Swift, the founder of Equiniti 360 Clinical, said: "People across the UK are hugely positive about their relationships with their doctors.

"These high satisfaction ratings of confidence of the patient-doctor relationship, speaks highly around the level of professionalism of doctors as a whole.

"These levels are central to the delivery of high quality healthcare and boosting the nation's well-being whether within private practices or the NHS."

More on PMI

Three quarters of adults say private healthcare is unaffordable
PMI

Three quarters of adults say private healthcare is unaffordable

Benenden Health research shows

Jaskeet Briah
clock 26 March 2024 • 2 min read
NFP acquires PMI intermediary
PMI

NFP acquires PMI intermediary

Bolstering employee benefits capabilities

Jaskeet Briah
clock 26 March 2024 • 1 min read
Corporate demand drives insured private health admissions
PMI

Corporate demand drives insured private health admissions

Self-pay admissions are plateauing

Jaskeet Briah
clock 25 March 2024 • 2 min read

Highlights

COVER Survey: Advisers damning of protection insurer service levels

COVER Survey: Advisers damning of protection insurer service levels

"It takes longer than ever to get underwriting terms"

John Brazier
clock 12 October 2023 • 5 min read
Online reviews trump price for young people selecting life and health cover

Online reviews trump price for young people selecting life and health cover

According to latest ReMark report

John Brazier
clock 11 October 2023 • 2 min read
ABI members with staff neurodiversity policy nearly doubles

ABI members with staff neurodiversity policy nearly doubles

Women within executive teams have grown to 32%

Jaskeet Briah
clock 10 October 2023 • 3 min read