GP practices are rated out of ten by patients

clock

GP practices will be given a mark out of ten by patients through a new government initiative.

The Department on Health's rating system aim to improve services for NHS patients and PMI policyholders with patient scores on four points: waiting room time, opening hours, ease of getting appointments and doctor engagement.

Health Minister Lord Howe said:"Opening up this data is another step forward in giving people more choice. Patients will now be able to see exactly what the experience of being a patient at each GP surgery is really like.

"This data will not only help patients choose the right GP surgery for them but will also give GP surgeries and the NHS new information they can use to make fresh, innovative improvements."

The initiative will apply to all 8,000 surgeries in England and data will be based on patients' responses to the GP Patient Survey.

The DoH said GPs were an important first port of call for PMI policyholders and NHS patients alike.

The government has further attempted to "open up" health services with additional data and analysis on GP surgeries available on the NHS Information Centre website.

Author spotlight

Nicola Culley

More on Individual PMI

RedArc releases patient needs survey

RedArc releases patient needs survey

77% need someone to talk to outside of family

Cameron Roberts
clock 15 April 2024 • 1 min read
21% growth for PMI in 2024

21% growth for PMI in 2024

NHS wait times and strikes driving growth

Cameron Roberts
clock 13 March 2024 • 2 min read
LifeSearch expands into PMI

LifeSearch expands into PMI

Intermediary sees a need for customers

Cameron Roberts
clock 22 February 2024 • 1 min read

Highlights

COVER Survey: Advisers damning of protection insurer service levels

COVER Survey: Advisers damning of protection insurer service levels

"It takes longer than ever to get underwriting terms"

John Brazier
clock 12 October 2023 • 5 min read
Online reviews trump price for young people selecting life and health cover

Online reviews trump price for young people selecting life and health cover

According to latest ReMark report

John Brazier
clock 11 October 2023 • 2 min read
ABI members with staff neurodiversity policy nearly doubles

ABI members with staff neurodiversity policy nearly doubles

Women within executive teams have grown to 32%

Jaskeet Briah
clock 10 October 2023 • 3 min read