The Exeter pays 94% of claims in 2015

clock • 1 min read

The Exeter has revealed that it paid 94% of income protection claims in 2015.

The insurer released their annual claims statistics within an infographic designed to provide detail behind the data, showing that accidents, injuries, back and musculoskeletal problems accounted for almost 60% of paid claims.

Of the 6% of claims that were declined, 4% were for non-disclosure and 2% were due to the claimant still being able to work in their own occupation.

Andy Chapman, chief executive of The Exeter said: "We have a proven track record of delivering on our promise to customers. We were the first insurer to publish our claims statistics in 2005 and have recorded consistently high figures year on year."

"Publishing claims statistics is a key factor in building consumer confidence in protection insurance. I am delighted that we are becoming a more open industry, committed to helping customers when they need protection the most."

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