"What we need is a policy that is simple and that customers can understand"
"The incidence of MND in the UK is about two people per 100,000"
"Having the solutions is only one part of the equation"
During the Covid-19 pandemic
Updated Product Intervention and Product Governance Sourcebook
"It is the only cardiovascular disorder in the UK which is growing in prevalence."
"The critical illness world is a jungle where the unwary can become entangled in terminology"
“Sometimes I can be challenging and quite bold, because I push to do the right thing”