Consumer Duty

Beyond April 2023 implementation

In response to Consumer Duty Consultation

Adviser resources and events

The new Consumer Duty will require protection businesses of all sizes to deliver good outcomes for retail customers and advisers should be prepared for the new regulations.

"Can't bury their heads in the sand"

Now available for members to watch

Resource for member firms

"You cannot argue that the introduction of Consumer Duty isn’t the right direction of travel."

Now available for members to watch

Research shows varying levels of readiness