Consumer Duty

"Firms must also understand the characteristics of any consumer who experiences harm or a bad outcome"

Review aims to understand how to reduce the regulatory burden

“Dilution of the IFA sector cannot be in the interests of the financial sector”

Now available for members to watch

“Any provider worth its salt should be doing a lot of these things already”

Greater onus on principals

“The extension must surely be welcomed by all”

'Huge undertaking'

Deadline of 31 July 2023

FCA chief executive speech