SimplyBiz partners with VouchedFor on Consumer Duty

As part of the deal, SimplyBiz members can claim two months of free access to VouchedFor's ‘Elevation' system - a platform that collects client feedback to ensure firms are meeting Consumer Duty requirements. The platform assesses customers' understanding of products, services, price and value to ensure firms are Consumer Duty compliant ahead of the implementation on 31 July, as well as identifying opportunities to increase revenue, SimplyBiz stated. Paul Bruns, SimplyBiz compliance director, said Elevation from VouchedFor gives advisers the ability to measure record their performance...