Legal & General becomes Consumer Duty Alliance member

Better client outcomes

Jaskeet Briah
clock • 1 min read

Legal & General (L&G) has joined the newly formed Consumer Duty Alliance (CDA), which launched on 9 March for the personal finance sector.

The independent professional body has been designed to promote good practice and to deliver better client outcomes ahead of the new Consumer Duty regulations on 31 July, by promoting better standards in benchmarking, regulatory interpretation and practice, the CDA noted. As part of the membership, L&G has adopted an independent Code of Professional Standards, as well as the consumer-facing Financial Vulnerability Charter. The insurer has also provided expertise and input to the creation of the ‘Consumer Duty and Retirement Income target market guide', in partnership with the Financial...

To continue reading this article...

Join Cover

  • Unlimited access to real-time news, key trend analysis and industry insights.
  • Stay on top of the latest developments around health and wellbeing, diversity and inclusion and the cost of living crisis.
  • Receive breaking news stories straight to your inbox in the daily newsletter.
  • Members only access to monthly programme 'The COVER Review'
  • Be the first to hear about our CPD accredited events and awards programmes.

Join now


Already a Cover member?


More on Insurer

Dominic Grinstead, chief executive, MetLife UK

Consumer Duty brings a long overdue shake up in the industry

Customer lens has never been more important

Dominic Grinstead
clock 20 November 2023 • 3 min read
Alan Vallance, outgoing chief executive of the Chartered Insurance Institute

CII chief executive Alan Vallance to step down in 2024

Said leading the CII has 'been a privilege'

Isabel Baxter
clock 26 October 2023 • 2 min read
CII New Generation group launches influencer recruitment campaign

CII New Generation group launches influencer recruitment campaign

To address talent gap

Jaskeet Briah
clock 25 October 2023 • 1 min read