Consumer Duty

"There is work that you guys are going to have to do"

"Beneficiary nomination is robust and it works"

"What we need is a policy that is simple and that customers can understand"

Updated Product Intervention and Product Governance Sourcebook

Getting payouts to the intended person

"This is a juggernaut that will have many far-reaching implications"

Wellbeing is top of the list for various protection and health experts

'It’s no longer expected that everyone follows a similar financial life path'

'Little to no impact on firms already not meeting obligations'

Based on proposals published in May