Three in four customers lacked wellbeing support: Royal London

The research, which surveyed 250 Royal London customers, found that 88% dealt with challenges that negatively impacted their wellbeing over the last three years. Mental health challenges affected 57% of customers, while 49% suffered from a physical illness or injury, and 32% experienced bereavement. Royal London stated that people are struggling to access support as NHS waiting lists and services "simply can't meet the demand," alongside a lack of awareness of value-added services available through their protection policy. As such, only 16% of protection policyholders are familiar wit...