Consumer Duty

“Sadly, the experience of many is that they are still passed from pillar to post”

“Access to insurance is vital”

"Few advisers are able to retain this disparity of coverage in their heads"

The most-read news stories of this year

Industry predictions for next year

Focus on arrears and cancellations

MAB takes 75% stake

"The need for life, CI or IP can never rightly be questioned"

"Organisations shouldn’t place a sole focus on business cases and ROI calculations"

Consultation opened on how the regulator will be funded for 2023/24