Employee counselling cuts inability to cope by 90% - Capita

clock

Employee assistance programmes (EAPs) can play a powerful role in helping employees cope with stress, improving the ability to work and supporting relationships with management, according to Capita Health and Wellbeing.

Capita analysed data on more than 3,500 people who had used EAPs advice and counselling services and found employees coping poorly with the demands of their job fell from 51% before counselling to just 5% afterwards - a decrease of 90%.

Before counselling just 37% of respondents said that their relationships with colleagues was good or very good but after counselling this rose to nearly two thirds (65%). Similarly, relationships with managers improved from 38% good or very good to 55% after counselling.

Karen Woodley, sales director in Capita Health and Wellbeing's occupational health business, said: "So employee assistance programmes should be seen as much more than just as a ‘nice to have' benefit for employees.

"Workplace stress has a fundamental impact not just on work relationships but on productivity too.
"And our data suggests that improvements can be impressive; after using the employee assistance programmes numbers who had lost interest in work fell from 68% to 20%, those reporting low energy fell from 73% to 34% and those who had difficulty concentrating more than halved (75% to 33%). "

More on Employee Benefits

Lime Health to consult on NHS plan

Lime Health to consult on NHS plan

Collaboration with ministers

Cameron Roberts
clock 02 December 2024 • 2 min read
Standard Life sells employee benefits business

Standard Life sells employee benefits business

More than 140,000 employees join Benefex

Jaskeet Briah
clock 28 November 2024 • 1 min read
Active workers boost productivity

Active workers boost productivity

12 more productive workdays annually

Cameron Roberts
clock 19 November 2024 • 2 min read

Highlights

COVER Survey: Advisers damning of protection insurer service levels

COVER Survey: Advisers damning of protection insurer service levels

"It takes longer than ever to get underwriting terms"

John Brazier
clock 12 October 2023 • 5 min read
Online reviews trump price for young people selecting life and health cover

Online reviews trump price for young people selecting life and health cover

According to latest ReMark report

John Brazier
clock 11 October 2023 • 2 min read
ABI members with staff neurodiversity policy nearly doubles

ABI members with staff neurodiversity policy nearly doubles

Women within executive teams have grown to 32%

Jaskeet Briah
clock 10 October 2023 • 3 min read