Two-thirds cite price as 'biggest barrier' to buying protection

clock

Over two-thirds of people said price was the biggest barrier to buying protection insurance, according to new research.

This research, commissioned by Aegon UK and carried out by NMG Consulting in June this year, surveyed 500 sole/joint household financial decision makers aged between 25 and 60. 

Just over two-thirds (35%) of respondents currently held protection policies. A further 35% who do not currently hold protection would consider taking it out.

The remaining 30% of respondents would not consider a protection policy.

Of those who would consider protection policies, 66% highlighted expense as a barrier, 63% were concerned by whether or how much they would pay out and 41% said they were too complicated with too much small print.

The reasons given by those who would not consider protection policies were similar with 48% identifying expense, 41% not trusting them to pay out and 16% saying they were too complex.

And, despite some good experiences, these barriers to consideration generally outweighed the perceived benefits of protection.

John Wilkinson,  protection director at Aegon UK, said: "These barriers are preventing people from actively ‘wanting' protection forcing the protection gap to continue to widen, but our story doesn't end here.

"It's easy to identify the protection need, but the conversion of a customer ‘need' to a ‘want' for protection has always been difficult. The role of an adviser in helping a client see the value of protection is pivotal. We believe our Simply Life product can help, and advisers like our solution."

Wilkinson continued: "It's time to stop talking about the protection gap and start embracing the solutions out there. There are unprotected people out there with a clean bill of health and simple protection needs looking for a simple solution."

More on Individual Protection

Protection APE up across the board: Gen Re

Protection APE up across the board: Gen Re

Protection pulse Q1 update

Cameron Roberts
clock 06 August 2026 • 1 min read
Sandwich generations face a financial planning gap: Vitality

Sandwich generations face a financial planning gap: Vitality

Finances stretched between generations

Jaskeet Briah
clock 03 August 2026 • 2 min read
The COVER Review: Social care, private health and Consumer Duty

The COVER Review: Social care, private health and Consumer Duty

Week commencing 27 July 2026

COVER
clock 31 July 2026 • 1 min read

Highlights

COVER Survey: Advisers damning of protection insurer service levels

COVER Survey: Advisers damning of protection insurer service levels

"It takes longer than ever to get underwriting terms"

John Brazier
clock 12 October 2023 • 5 min read
Online reviews trump price for young people selecting life and health cover

Online reviews trump price for young people selecting life and health cover

According to latest ReMark report

John Brazier
clock 11 October 2023 • 2 min read
ABI members with staff neurodiversity policy nearly doubles

ABI members with staff neurodiversity policy nearly doubles

Women within executive teams have grown to 32%

Jaskeet Briah
clock 10 October 2023 • 3 min read