On this month’s COVER podcast we are joined by Stuart Tragheim, CEO of Holloway Friendly
Stuart Tragheim [pictured] recently won Protection & Health Leader of the Year at the recent Customer Care Awards, on our latest podcast COVER editor Adam Saville gets the Holloway Friendly CEO's reaction to that well deserved achievement.
They also take a look at the Covid-19 crisis through the eyes of a CEO - how the mutual overcame some of the operational challenges caused by the pandemic, plus how income protection (IP) has been adapted as a product in light of the crisis.
They also discuss the future of IP - and some of the things Stuart would like to see built into the proposition going forward.
As ever, the interview is about 30 minutes long, so there's plenty to get your teeth into. Listen below.
Data for more than 6,000 employees
‘Likely to appeal to clients with pre-existing conditions’
‘It would feel wrong to not be there when a customer needs help’
‘The People’s Protection’
‘Understand yourself, take the time to discover why you do what you do’