"What we need is a policy that is simple and that customers can understand"
During the Covid-19 pandemic
Updated Product Intervention and Product Governance Sourcebook
“Sometimes I can be challenging and quite bold, because I push to do the right thing”
"Leaders need to be aware of equality imbalances and how to remove these"
“It's hugely expensive to provide individualised care for women”
"D&I is now both a regulatory and ESG issue"
“Offering a fresh perspective is really important and welcomed”