In depth

'Data is critical to understanding the workforce'

'We have to move away from thinking that the employee is some sort of stereotype'

"The smart intermediary will offer flexibility and choice"

"Empathy goes a long way in this job"

‘There’s now growing understanding that employees should be thought of as customers’

Why is it that women are more aware of state health and welfare limitations than men, yet less likely to see the value of group protection? And what can the group sector learn from the retail market where sales of IP to women have gradually increased...

'We’re only just starting to access the greater potential of technology'