Now Health International has launched a mobile app for IOS, android will follow, with functions including finding a medical provider and submitting reimbursement claims.
Policyholders will be able to find medical providers in Now Health's network by location or the name of the facility, for both in and out patient treatments.
The app can provide a list of the top 100 providers closest to the policyholder's location and allow policyholders to make calls to book appointments and add them to their calendars.
Customers without access to Now Health's cashless network can use the app to submit reimbursement claims, which are the same format as the current claim form.
Previous information will be retained to make submitting claims faster.
Alison Massey, marketing and ecommerce director at Now Health, said: "We are really excited to offer this new mobile app as part of our proposition.
"Customers want fast access to our cashless network of medical providers and when they've paid for treatment, to claim back their expenses.
"We already process our customer's claims in five working days or less and the addition of the app will make submitting claims much less time-consuming.
"We will continue to update and add to the app over time, which will include offering the functions in Simplified Chinese in the near future."