Holloway Friendly launches support package

clock •

Holloway Friendly has launched a 24 hour advice and information service for its income protection policy holders.

Advisers can access the free Care First package for their clients through Holloway's ‘member support package'.

The provider has teamed up with Care First an advice, information and support service accessable online or via telephone, typetalk and minicom for people with hearing difficulties.

Care First specialists will help policy holders with work place issues, from bullying to sick pay; with debt problems and with family and personal issues.

Policy holders will have access to a professional counselling service; dedicated telephone advisers will provide information and support, while further resources are also available on the specialist Care First website.

Mat Manser, sales and marketing director for Holloway Friendly, said: "Holloway is always looking for more holistic ways to support its membership and the advisers who introduce them to us. Our members are usually in touch with us at difficult times, their circumstances may have changed and they sometimes find it hard to plan or deal with these changes. "

More on Income Protection

IPAW 2026: Claims stories and adviser skills

IPAW 2026: Claims stories and adviser skills

"We've got to get it right at that moment"

Jaskeet Briah
clock 24 September 2026 • 4 min read
IPAW 2026: Protecting income through change

IPAW 2026: Protecting income through change

Inclusive advice for diverse demographics

Jaskeet Briah
clock 23 September 2026 • 5 min read
IPAW 2026: Young clients and income risk

IPAW 2026: Young clients and income risk

Yearly IP event

Jaskeet Briah
clock 21 September 2026 • 4 min read

Highlights

COVER Survey: Advisers damning of protection insurer service levels

COVER Survey: Advisers damning of protection insurer service levels

"It takes longer than ever to get underwriting terms"

John Brazier
clock 12 October 2023 • 5 min read
Online reviews trump price for young people selecting life and health cover

Online reviews trump price for young people selecting life and health cover

According to latest ReMark report

John Brazier
clock 11 October 2023 • 2 min read
ABI members with staff neurodiversity policy nearly doubles

ABI members with staff neurodiversity policy nearly doubles

Women within executive teams have grown to 32%

Jaskeet Briah
clock 10 October 2023 • 3 min read