Updated: Holloway Friendly calls for insurers to adopt standard approach to publishing claims stats

clock • 3 min read

Holloway Friendly has called for the protection industry to agree and adopt a standard approach to publishing claims statistics.

The friendly society has published three claims paid statistics for 2016 across its income protection policies in a bid to highlight the multiple approaches used across the industry. Holloway Friendly said there are at least three methods used by the UK protection industry to publish claims statistics, all bringing "different results." The Holloway Friendly says its statistics for 2016 are as follows: ABI Method:  98% Friendly Society Method: 96% All Claims Counted Method: 90% Phil Hull, propositions and portals manager at Holloway Friendly said: "The three methodologies ...

To continue reading this article...

Join COVER for free

  • Unlimited access to real-time news, key trend analysis and industry insights.
  • Stay on top of the latest developments around health and wellbeing, diversity and inclusion and the cost of living crisis.
  • Receive breaking news stories straight to your inbox in the daily newsletter.
  • Members only access to monthly programme 'The COVER Review'
  • Be the first to hear about our CPD accredited events and awards programmes.

Join now

 

Already a Cover member?

Login

More on Individual Protection

UnderwriteMe releases Protection Platform Pulse report

UnderwriteMe releases Protection Platform Pulse report

Underwriting outcomes and consumer research

Cameron Roberts
clock 21 October 2026 • 2 min read
Government pledges earlier support for mental health

Government pledges earlier support for mental health

Fonagy's final report launched

Jaskeet Briah
clock 12 October 2026 • 4 min read
The COVER Review: IHT, provider updates and affordability

The COVER Review: IHT, provider updates and affordability

Week commencing 5 October 2026

COVER
clock 09 October 2026 • 1 min read