Scottish Widows publishes claim stats using new ABI method

clock • 2 min read

Scottish Widows has published its protection claims statistics which show that it paid out 99.38% of life claims in 2016, an increase of 0.5% compared with 2015, and 93.2% of critical illness claims, an increase of 2.7%.

The insurer has published the claims based on the new methodology set out by the Association of British Insurers (ABI) last week. The claims stats for life and critical illness are above the industry averages announced by the ABI. Of the declined life claims, 0.49% were due to mis-representation and 0.13% due to the definition of terminal illness not being met. Out of the declined critical illness claims, 1.8% were due to the definition not being met and 5% were due to mis-representation. A total of more than £211 million was paid out in life and critical illness claims in 2016, an...

To continue reading this article...

Join COVER for free

  • Unlimited access to real-time news, key trend analysis and industry insights.
  • Stay on top of the latest developments around health and wellbeing, diversity and inclusion and the cost of living crisis.
  • Receive breaking news stories straight to your inbox in the daily newsletter.
  • Members only access to monthly programme 'The COVER Review'
  • Be the first to hear about our CPD accredited events and awards programmes.

Join now

 

Already a Cover member?

Login

More on Individual Protection

Half of UK adults support scrapping of IHT

Half of UK adults support scrapping of IHT

71% oppose 40% IHT rate increase

Patrick Brusnahan
clock 05 October 2026 • 1 min read
Two in five homeowners have no protection: MetLife

Two in five homeowners have no protection: MetLife

25% said they could not afford cover

Jaskeet Briah
clock 02 October 2026 • 1 min read
Major life events likely to impact retirement savings for 62% of adults

Major life events likely to impact retirement savings for 62% of adults

Scottish Widows findings

Jaskeet Briah
clock 02 October 2026 • 2 min read