Friends Life boosts commission on IP products by 15%

Nicola Brittain
clock

Friends Life has increased the commission advisers receive on its income protection policies by approximately 15% in a bid to bring it into line with commission received on critical illness and life products.

Head of marketing and individual proposition development Steve Casey explained why the company had equalised commission across its protection products.

He said: "We felt it was important to ensure that we were not showing product bias in terms of the rates afforded to advisers and wanted to ensure a level playing field.

"In addition, we wanted the commission to reflect the fact that this can be a difficult and complex product to manage."

Casey added: "The claims often require a lot of work on the part of the IFA before the insurer will pay out, as they tend to require verification from a doctor related to typically back problems or mental and stress related conditions."

More on Income Protection

Low IP uptake due to misconceptions: Shepherds Friendly

Low IP uptake due to misconceptions: Shepherds Friendly

14% of working adults have IP

Cameron Roberts
clock 24 November 2025 • 2 min read
Profile of an IP Customer: Mix and match protection

Profile of an IP Customer: Mix and match protection

Why multi-benefit plans are winning

Jo Miller and Warren O'Connell
clock 20 November 2025 • 3 min read
IPTF releases fifth instalment of 7 Stories

IPTF releases fifth instalment of 7 Stories

Claims assessor stories

Cameron Roberts
clock 17 November 2025 • 1 min read

Highlights

COVER Survey: Advisers damning of protection insurer service levels

COVER Survey: Advisers damning of protection insurer service levels

"It takes longer than ever to get underwriting terms"

John Brazier
clock 12 October 2023 • 5 min read
Online reviews trump price for young people selecting life and health cover

Online reviews trump price for young people selecting life and health cover

According to latest ReMark report

John Brazier
clock 11 October 2023 • 2 min read
ABI members with staff neurodiversity policy nearly doubles

ABI members with staff neurodiversity policy nearly doubles

Women within executive teams have grown to 32%

Jaskeet Briah
clock 10 October 2023 • 3 min read