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      Claims and Underwriting Innovation Forum 2021

      COVER Claims and Underwriting Innovation Forum will investigate the most innovative claims and underwriting practices driving the protection and health insurance market forward. It bears repeating; at the heart of every policy is a human being. As technologies advance and digital capabilities expand, it is crucial that the needs of the customer do not get lost along the way. A personal touch must remain at the centre of every interaction an individual has with an insurance company, either directly or through an intermediary. Hence, this journey is about evolution not revolution.28th April, Digital Conference

      • Date: 28 Apr 2021
      • Virtual Conference, Digital Conference
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      Access to Insurance Webinar: Write it, refer it… don’t ignore it

      Access to insurance has been one of the protection industry’s primary focus points since BIBA introduced the agreement to help make protection insurance more widely available in January last year. While much good work has been done to further the cause, there is still a long way to go before signposting can be considered as a common practise. This webinar, in partnership with Royal London and featuring a cross-section of expert speakers, will examine some of the key elements of protection insurance signposting, including the role of communication between insurers and intermediaries, how industry participants can access the right information to signpost effectively, and the growing recognition of mental health challenges for access to insurance.

      • Date: 05 May 2021
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      Health Insurance Live 2021

      The COVER Health Insurance Live event will examine how the health insurance industry is mobilising for change both during the pandemic and beyond: How have health insurers responded the many challenges brought about by the Covid-19 crisis and what’s next for the market? What opportunities are out there for healthcare intermediaries and how can they make the most out of rising private medical insurance (PMI) demand? As part of this fully interactive digital conference experience, we will also be introducing the Recognising Healthcare Innovation Awards, a new set of awards to commemorate the leading players of the health insurance sector.

      • Date: 30 Jun 2021
      • Digital Conference, Digital Conference
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      COVER Recognising Healthcare Innovation Awards 2021

      COVER is pleased to announce the launch of its first ever healthcare awards. The Recognising Healthcare Innovation Awards celebrate the best the health insurance industry has to offer across personal achievements, new propositions and campaigns, and innovative approaches to healthcare during the ongoing pandemic. Presented in conjunction with the inaugural COVER Health Insurance Live event, the six award categories are now open for submissions and will be reviewed by a panel of industry expert judges, with the winners announced during an online ceremony at the end of the conference.

      • Date: 30 Jun 2021
      • Digital Awards, Digital Awards
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Friends Life

Friends Life launches extra care benefit for CI customers
Friends Life launches extra care benefit for CI customers

Friends Life, now part of Aviva, has enhanced its Protect+ critical illness cover with the addition of a market-first benefit called extra care cover.

  • Critical Illness
  • 27 June 2016
The top 20 stories in 2015 (numbers 11-20)

Here is part one of COVER magazine's countdown of the most read protection, healthcare and employee benefits stories during 2015.

  • Individual Protection
  • 22 December 2015
Aviva makes £91m efficiency saving from Friends Life acquisition

Insurer Aviva has made savings of £91m from its acquisition of rival provider Friends Life and said the merger was "everything we expected it to be", in its third quarter results.

  • Income Protection
  • 29 October 2015
Four in ten female CI claims for breast cancer

Breast cancer is the was the common cause of female Critical Illness (CI) claims from Aviva and Friends Life, accounting for 44% of all claims by females in 2014, the insurer has revealed.

  • Critical Illness
  • 30 September 2015
Insurers launch 'Income Protection Matters' campaign

Aviva and Friends Life have launched a campaign to promote income protection called 'Income Protection Matters'.

  • Income Protection
  • 28 September 2015
Friends Life adds counselling and carer support to policies

Friends Life, part of the Aviva Group, is now offering counselling and carer support services to customers taking out protection cover.

  • Income Protection
  • 01 September 2015
Friends Life improves IP calculator

Friends Life has made improvements to its maximum benefit calculator facility on its quotation platform to help advisers calculate income protection requirements for clients.

  • Income Protection
  • 14 August 2015
Sesame loses 60% of network advice firms in bid to survive

Sesame Bankhall Group (SBG) has lost almost 60% of its network's member firms in the wake of a decision to kill-off its problem-laden investment advice business.

  • Adviser / Broking
  • 11 August 2015
Spot the difference: Variations in children's cover explained

Alan Lakey discusses why advisers should pay closer attention to the differences in children's cover offered by insurers

  • Individual Protection
  • 14 July 2015
Friends Life enhances income protection

Friends Life, now part of the Aviva Group, has announced new enhancements to its Protect+ income protection proposition including improved guaranteed benefits.

  • Income Protection
  • 09 July 2015
Aviva to close three Manchester sites after Friends Life acquisition

A "large majority" of Aviva's 780 strong Greater Manchester workforce are set to be made redundant following the completion of the Friends Life acquisition.

  • Individual Protection
  • 16 June 2015
AIG Life announces new technical manager

AIG Life has announced that Kevin Russ is now the technical manager for AIG Life's marketing team.

  • Insurer
  • 08 June 2015
Friends Life Fracture Cover now on LifeQuote

Friends Life has placed its Fracture Cover addition for its life, critical illness and income protection products on LifeQuote's portal.

  • Individual Protection
  • 02 June 2015
LifeQuote introduces suite of STIP policies

LifeQuote has introduced a suite of short term income protection (STIP) policies to support their existing income protection (IP) panels.

  • Income Protection
  • 01 June 2015
Protection market grows by 4.1% - Swiss Re

The protection market has seen widespread growth, increasing by 4.1%, Swiss Re's Term & Health Watch 2015 report has found.

  • Insurer
  • 13 May 2015
Aviva Life new business leaps 14% but Friends Life fails to perform

Value of new business at Aviva Life climbed 14% in quarter one of 2015 to £247m, but results from acquired business Friends Life disappointed, according to interim figures.

  • Individual Protection
  • 08 May 2015
Friends Life CI payouts higher than life claims

Friends Life has revealed that for the first time it paid out more in critical illness claims than for life insurance during 2014.

  • Critical Illness
  • 09 April 2015
Fall in protection complaints to FCA

Complaints about income protection (IP) and critical illness cover (CI) fell in the second half of 2014 figures from the Financial Conduct Authority (FCA) have revealed.

  • Insurer
  • 31 March 2015
Aviva announces senior management shake-up

Aviva has announced changes to its senior management following the acquisition of Friends Life by Aviva.

  • Insurer
  • 30 March 2015
Friends Life adds Doctor Online service for group customers

Friends Life is now offering group protection customers and their families 'Doctor Online' as part of its Best Doctors service.

  • Group Protection
  • 30 March 2015
Friends Life extends group cancer cover to smaller companies

Friends Life is to extend its group cancer cover policy to companies with 50 employees or more.

  • Critical Illness
  • 27 March 2015
UPDATED Aviva shareholders approve Friends Life merger

Aviva's shareholders have approved the merger with Friends Life in a meeting in London.

  • Insurer
  • 26 March 2015
COVER TV: Friends Life on Global Treatment

Key people from Friends Life and Best Doctors discuss the new Global Treatment service in the latest episode of COVER TV.

  • Group Protection
  • 23 March 2015
Friends Life: 87% of broken bone claims from men

Figures from Friends Life have shown that in 2014 men made up 87% of claims for broken bones while women made up 13% of these claims.

  • Individual Protection
  • 23 March 2015
123

Most read

Jeff Woods appointed as L&G head of intermediary development
Jeff Woods appointed as L&G head of intermediary development
Canada Life names Lindsey Rix UK chief executive
Canada Life names Lindsey Rix UK chief executive
Swiss Re: Group risk grows 3.6% during pandemic year
Swiss Re: Group risk grows 3.6% during pandemic year
Amanda Kerr: Focus on the here and now to protect clients' future health
Amanda Kerr: Focus on the here and now to protect clients' future health
L&G pays 96% of personal protection claims in 2020
L&G pays 96% of personal protection claims in 2020
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