Canada life offers EAP and Best Doctors to non-insured

clock • 1 min read

Employers with a Canada Life Group Income Protection arrangement written from 1 October 2009 onwards can now offer EmployeeCare and Best Doctors to non-insured staff.

The services are offered at no additional cost irrespective of the number of insured employees and, irrespective of the ratio of non-insured to insured employees, all employees ordinarily resident in the UK will have access to the services.

The move is part of a Canada Life focus on its Income Protection offering focus to Group Income Protection. The insurer said it intends to offer employers added value - and offering services to non-insured staff is one way it can do this.

Canada Life added it is looking at ways of opening up the market for intermediaries to help them engage with employers and ultimately grow the group risk market.

A December update to IFAs said: "We've considered the risks very carefully. However, we will monitor take up and utilisation of these services and if there is a higher than anticipated non-insured to insured ratio then we will review the provision of this feature.

"Being able to offer both EmployeeCare and Best Doctors to non-insured employees at no additional cost is unique in the market. In addition, workplace promotion of the services becomes easier as they can be promoted to all staff on the same basis."

 

More on Income Protection

UK businesses concerned over sick leave: MetLife UK

UK businesses concerned over sick leave: MetLife UK

88% worried about long-term employee sickness

Cameron Roberts
clock 09 October 2025 • 2 min read
Can income protection keep up with rising sickness absences?

Can income protection keep up with rising sickness absences?

"The IP market needs a comprehensive review"

Monica Garcia
clock 02 October 2025 • 4 min read
Interactive video: Have you had the income protection conversation?

Interactive video: Have you had the income protection conversation?

Income protection is designed to safeguard your client's income if they're unable to work. Yet, the conversation can be a tricky one to have.

Scottish Widows
clock 10 March 2025 • 1 min read

Highlights

COVER Survey: Advisers damning of protection insurer service levels

COVER Survey: Advisers damning of protection insurer service levels

"It takes longer than ever to get underwriting terms"

John Brazier
clock 12 October 2023 • 5 min read
Online reviews trump price for young people selecting life and health cover

Online reviews trump price for young people selecting life and health cover

According to latest ReMark report

John Brazier
clock 11 October 2023 • 2 min read
ABI members with staff neurodiversity policy nearly doubles

ABI members with staff neurodiversity policy nearly doubles

Women within executive teams have grown to 32%

Jaskeet Briah
clock 10 October 2023 • 3 min read