Aviva paid out 1,499 critical illness (CI) claims during 2009, totalling almost £118m, with a 2% non disclosure rate, according to data released today.
The average amount paid out has increased to £79,000 in 2009, compared to £75,000 in 2008.
A further £151 million has been paid to the families of people who have died, or been diagnosed with a terminal illness in 2009. This takes the total Aviva has paid out to over £1 billion pounds in critical illness and life insurance claims since 2006.
Key statistics include:
- Total payouts for CI policies stood at almost £118 million. In total, 1,499 claims were paid in 2009.
- Theaverage amount paid out on critical illness claims by Aviva was £79,000 in 2009, up from £75,000 in 2008.
- Aviva paid out on 91% of all claims in 2009.
- Cancer remained by far the most common cause of claims, rising to 67% of all claims in 2009.
- The number of claims declined in 2009 for non-disclosure of medical facts at the policy's outset remained stable at 2%, down from 4% in 2007
Richard Verdin, director of protection at Aviva, said:
"With nine in 10 claims being paid, it is time for providers and advisers to get back on the front foot to raise customer awareness.
"47% of Britons don't have critical illness or life protection and even more worryingly 75%
of single parents have no protection, which has huge implications for their families."
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