Critical Illness
Aegon reports drop in CI claims
During lockdown
Full market round-up: Critical illness claims stats 2019
Percentage stats for each provider
Alan Lakey: Choosing the right child cover
‘Seeing the wood for the trees’
Royal London pays 99.7% of 2019 claims
£575m in total
Online searches for protection falling
Following initial spike
CIExpert: Aegon makes changes to critical illness cover
'Limited impact to the quality index'
Alan Lakey: A new challenger is entering the market
‘Truly innovative conditions’
Alan Lakey: What will COVID-19 mean for protection advisers?
Re-broking options
Royal London updates critical illness cover
'A worthwhile upgrade'
Industry Voice: Nowadays, there is no normal
What is normal?
Scottish Widows overhauls critical illness
CIExpert analysis
CIExpert: 'All LV= changes are positive'
Upgrade moves insurer 'back up quality tables'
LV= should 'rethink' aplastic anaemia CI definition
Critical illness updates
LV= makes 'substantial' critical illness changes
New payment at diagnosis
Anorak: new distribution team
Eyes on the “mass market” prize
A DECADE OF DISTRIBUTION: Upward trends
New channels, specialist advisers and mortgage brokers
A DECADE OF CRITICAL ILLNESS: In a nutshell
‘Overall the industry has improved’
What do advisers want from a critical illness comparison tool?
Asks Alan Lakey
FTRC awards 10 gold CI quality ratings
Decided by 'independent' panel
SPOTLIGHT: Serious illness and mental health
Sometimes there’s more to a story than meets the eye
Ian Berrett: The right choice
'Numbers aren’t everything'
COVER Customer Care Awards 2019 eBook out now
Read your free copy now
Aegon pays a total of £128.6m protection claims in 2018
To 1,552 families and businesses
