Employers are facing communication challenges when implementing flexible benefit schemes, a survey by Aon has found.
Many of those surveyed also felt that the lack of financial understanding many employees have was likely to create future problems.
The Aon Benefits and Trends Survey found that the uptake of total reward statements was low, with 58% of employers not currently offering them and 9% having plans to introduce them.
The survey of nearly 500 UK businesses also found 61% of employers were concerned about their staff's lack of financial understanding, with 45% feeling their workforce did not fully understand their pension.
The top three challenges for implementing flexible benefit strategies for employers were communicating with employees, with 63% finding this a problem, keeping the flex scheme fresh was a problem for 44% and 38% found administration and reporting a challenge.
Tobin Murphy-Coles, commercial director at Aon Employee Benefits, said: "These findings, mixed with increasingly complex decisions employees need to make, show employers that reward communications are a high priority.
"Total reward statements can certainly form part of this. New platforms not only deliver flexible, voluntary and online benefits, pensions and auto-enrolment but give employees a way of managing all their savings, debts, investments and earnings in one place.
"There is considerable scope for employers and employees to share this financial responsibility, serving the needs of both in a stronger way."
He added: "Platforms such as Bigblue provide employers with an employee-friendly way of increasing engagement in benefits and financial education.
"This enables individuals to better plan for their current financial situation, as well as their future needs. Good systems enable full understanding about the decisions individuals make and their implications."
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