Patients struggling to access NHS GPs

This number represents 34% of NHS England patients, the survey also showed that 10% of patients claimed their "needs were not met at all" at their last GP appointment. Many patients also had difficulties accessing GPs, 38% of patients found it "difficult" or "fairly difficult" to reach their GP over the phone. Digital options also presented difficulties for patients, the NHS App (39%) and the GP's website (37%) were challenging for patients to access make appointments. Emily Jones, client consulting director, Broadstone, commented: "Despite GP care being a critical first line of defen...