“Availability of knowledge is not the problem. Desire is not the problem.”
"Demand for ever increasing and faster reporting"
Support advisers across mortgages, protection and insurance platforms
15 months after joining the firm
'I’ve been amazed at how many people are prepared to give up their time to make the industry more accessible'
“The best way of promoting income protection is to improve the customer journey”
Proposition launched in October
'A continuation of strategy'
‘I can see where the bar is and see where the opportunities are to advance technologies’