Intends to introduce simpler, clearer and more tailored regime
"Organisations shouldn’t place a sole focus on business cases and ROI calculations"
Guidance to help firms carry out Consumer Duty in a practical way
Reforms cut risk margin and overhaul eligibility rules for matching adjustments
Regulator has overcome ‘biggest stumbling blocks’ in rule implementation
"Consumer Duty will fundamentally change how businesses operate"
Change offers a more tailored approach for member firms
“I've always refused to be coerced, or bullied or coward by institutions”
FCA chief speech at the annual City Banquet at Mansion House