Protection Review

“I wouldn't trust generative AI to tell me the time, let alone embed it in a claims process"

“Who gets a better price; the earnest or the downright dishonest?”

"Under 30's are definitely gaining a louder voice in our industry"

COVER reporter to participate in discussion

"I hadn’t considered that our lighting choices would make some of our guests feel safer"

“The biggest challenge I've always come up against is industry inertia”

“You've got to stick to your guns, you've got to be very honest and opinionated”

‘Changing the status quo has proved very difficult’

“Flexibility is the future”

"People live longer lives and the number living with chronic conditions has increased"