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Protection Review

Insurers encouraged to create policy that 'grows with the client'

Individual Protection

Insurers encouraged to create policy that 'grows with the client'

"We do not have products that adapt to people"

clock 07 December 2023 • 2 min read
Protection industry has 'bred a culture of competitor obsession'

Technology

Protection industry has 'bred a culture of competitor obsession'

Impact of technology on helping customers

clock 06 December 2023 • 2 min read
Technology 'will be transformative' in the protection industry

Technology

Technology 'will be transformative' in the protection industry

Insurers called to adopt technology

clock 06 December 2023 • 1 min read
Consumers more likely to view comparison sites as 'independent' than advisers

Individual Protection

Consumers more likely to view comparison sites as 'independent' than advisers

Disclosure is important

clock 29 November 2023 • 1 min read
Black History Month: Equity is required for equal access to protection

Individual Protection

Black History Month: Equity is required for equal access to protection

“Right now, protection for the Black community is discriminatory”

clock 30 October 2023 • 5 min read
Protection service issues can be solved through collaboration

Individual Protection

Protection service issues can be solved through collaboration

Service issues a 'serious blocker to new business'

clock 12 October 2023 • 3 min read
Advisers want smarter use of insurer's advertising budgets

Adviser / Broking

Advisers want smarter use of insurer's advertising budgets

“Charge a bit more and use that money to educate and get more clients”

clock 07 July 2023 • 3 min read
ProtectX7: Accessibility of legal design significant for building customer relationships

Individual Protection

ProtectX7: Accessibility of legal design significant for building customer relationships

“The law wasn't designed for people to understand it”

clock 29 June 2023 • 3 min read
ProtectX7: Industry leaders responsible for impact of AI on consumers

Technology

ProtectX7: Industry leaders responsible for impact of AI on consumers

“I wouldn't trust generative AI to tell me the time, let alone embed it in a claims process"

clock 29 June 2023 • 3 min read
ProtectX7: Consumer Duty will sharpen focus on humanity of protection

Regulation

ProtectX7: Consumer Duty will sharpen focus on humanity of protection

“Who gets a better price; the earnest or the downright dishonest?”

clock 29 June 2023 • 3 min read
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