Individual Protection

"Our biggest problem in growing the protection market is also our greatest protection"

“A satisfaction metric that is absolutely crucial to measure and monitor performance”

Speaking after acquisition of Aegon UK individual protection book

"UK consumers must consider the long-term perspective"

Ahead of the Consumer Duty

“Hard work does get recognised and protection wants to make a positive change”

Total pay outs hit 96.2%

Guaranteed insurability options updated

For individual protection policyholders

"Our focus has been on providing certainty at claim"